Privacy Policy

​

1. Information We Collect

​

a. Personal Information

When you interact with our Site, we may collect the following personal information to enhance your experience with our products and services:

• Contact Information: This includes your name, email address, phone number, and mailing address. We use this information to communicate with you about your orders and inquiries.

• Account Information: If you create an account with us, we collect your username, password, and purchase history to provide personalized services and recommendations.

• Payment Information: For purchases, we collect your credit card number, billing address, and transaction details. This information is used solely to process your payments securely.

• Communications: Any information you provide when contacting us, such as through customer support inquiries, is used to address your questions and improve our services.

b. Non-Personal Information

In addition to personal information, we collect non-personal information that helps us understand how our Site is being used:

• Usage Data: This includes details about the pages you visit, the time you spend on the Site, the links you click, and your browsing behavior. This helps us improve the Site's functionality and user experience.

• Technical Data: We collect information about your device, IP address, browser type and version, and operating system to ensure our Site is compatible with your technology and to troubleshoot issues.

c. Cookies and Similar Technologies

To provide a more tailored experience, we use cookies, web beacons, and similar tracking technologies. Cookies are small data files stored on your device that help us remember your preferences and track your interactions with our Site.

​

2. How We Use Your Information

We use the information we collect for a variety of purposes, all aimed at providing you with the best possible experience:

• To Provide Services: Your information helps us process transactions, fulfill orders, and deliver our products to your doorstep.

• To Communicate: We use your contact information to send order confirmations, updates, and personalized marketing communications that we hope you'll find valuable.

• To Improve Our Site: By analyzing usage and performance data, we can enhance the features of our Site and make your browsing experience more enjoyable.

• To Ensure Security: We use your information to protect against fraud, unauthorized transactions, and other liabilities, ensuring a safe shopping environment.

​​

3. Sharing Your Information

We respect your privacy and only share your information with trusted partners:

• Service Providers: We work with third-party vendors who assist us with payment processing, order fulfillment, and website hosting. These partners are obligated to protect your information and use it solely for the services they provide.

• Legal Requirements: We may disclose your information to comply with legal obligations, enforce our terms and conditions, or protect our rights and safety.

• Business Transfers: If we undergo a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you of any such change and ensure your information remains protected.

​​

4. Your Choices

We believe in empowering you with control over your personal information:

• Access and Update: You can access and update your personal information by logging into your account or contacting us. We strive to keep your information accurate and up-to-date.

• Opt-Out: If you no longer wish to receive marketing communications from us, you can opt-out by following the unsubscribe instructions in our emails or contacting us directly.

• Delete: You can request the deletion of your personal information. We will honor your request, subject to legal and contractual obligations, and ensure your information is removed in a secure manner.

​​

5. Security

Your security is our priority. We implement a range of technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. While no system can guarantee complete security, we continuously strive to protect your data with the highest standards.

​

6. Children's Privacy

We care about protecting the privacy of children. Our Site is not intended for children under the age of 13, and we do not knowingly collect or solicit personal information from them. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information promptly.

​

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on our Site and updating the effective date. Your continued use of the Site after such changes indicates your acceptance of the updated Privacy Policy.

​

Thank you for choosing Emily's Soaps and Sundries. Your trust is important to us, and we are committed to protecting your privacy and providing you with a delightful shopping experience.

By using our Site, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.

​